SUPPORT

Conditions of Use

Last updated: February 27th, 2020

Welcome to WoW Doc Rotation Addons (AKA WoW Doc Addons, WoW Doc). WoW Doc Addons provides digital products to enhance your gaming experience. Just like other addon developers we create and write user interface visualisations which enhance the gameplay to an optimum. WoW Doc Addons provides the WoW Doc Services subject to the following conditions.

By using WoW Doc Services, you agree to these conditions. Please read them carefully.

We offer a wide range of addon scripts for specific specialisations, bundles, full packages, WoW Classic and WoW Retail to which our terms apply.

PRIVACY

Please review our Privacy Notice, which also governs your use of WoW Doc Services, to understand our practices.

ELECTRONIC COMMUNICATIONS

When you use WoW Doc Services, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you may be communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this site or through the other WoW Doc Services, such as our Customer Support Center and PayPal’s Resolution Center, and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included in or made available through any WoW Doc Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of WoW Doc Addons or its content suppliers and protected by international copyright laws. The compilation of all content included in or made available through any WoW Doc Service is the exclusive property of WoW Doc Addons and protected by international copyright laws.

TRADEMARKS

WoW Doc Addons only houses the WoW Doc Rotation Addons, WoW Doc Addons and WoW Doc trademarks. WoW Doc trademarks and trade dress may not be used in connection with any product or service that is not WoW Doc’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits WoW Doc. All other trademarks not owned by WoW Doc that appear in any WoW Doc Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by WoW Doc.

PATENTS

WoW Doc is currently not enrolled in any corporate patents or pending patents.

LICENSE AND ACCESS

Subject to your compliance with these Conditions of Use and any Service Terms, and your payment of any applicable fees, WoW Doc or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the WoW Doc Services. This license does not include any resale or commercial use of any WoW Doc Service, or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any WoW Doc Service or its contents; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by WoW Doc or its licensors, suppliers, publishers, rightsholders, or other content providers. No WoW Doc Service, nor any part of any WoW Doc Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of WoW Doc. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of WoW Doc without express written consent. You may not use any meta tags or any other “hidden text” utilizing WoW Doc’s name or trademarks without the express written consent of WoW Doc. You may not misuse the WoW Doc Services. You may use the WoW Doc Services only as permitted by law. The licenses granted by WoW Doc terminate if you do not comply with these Conditions of Use or any Service Terms.

YOUR ACCOUNT

You may need your own WoW Doc account to use certain WoW Doc Services, and you may be required to be logged in to the account (e.g. to get your updates online). Password recovery is always possible and you should check your inbox, spam and junk folder if the automated e-mails do not appear in your regular inbox. Still unable to login into your registered account? Contact the WoW Doc customer support and we will help you out. Visit https://www.wowdoc.eu/my-wow-doc to manage your account, purchases and possible subscriptions. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password. WoW Doc does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use the WoW Doc Services only with involvement of a parent or guardian. Parents and guardians may create profiles for teenagers in their WoW Doc Household. WoW Doc reserves the right to refuse service, terminate accounts, terminate your rights to use WoW Doc Services, remove or edit content, or cancel orders in its sole discretion.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

You may post reviews, comments, photos, videos, and other content to some of our pages; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights (including publicity rights), or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam” or unsolicited commercial electronic messages. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. WoW Doc reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant WoW Doc a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant WoW Doc and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify WoW Doc for all claims resulting from content you supply. WoW Doc has the right but not the obligation to monitor and edit or remove any activity or content. WoW Doc takes no responsibility and assumes no liability for any content posted by you or any third party.

INTELLECTUAL PROPERTY COMPLAINTS

WoW Doc respects the intellectual property of others. If you believe that your intellectual property rights are being infringed, please contact our support team and we will get back to your at the earliest convenience.

RISK OF LOSS

Currently we only sell digital products which are instantly deliverd to the customers provided email adres. All purchases of possible future physical items from WoW Doc are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

RETURNS, REFUNDS AND TITLE

At our discretion, a refund may be issued without requiring a return. Since our products concern digital products refunds are only issued in rare cases such as accidental double purchases initiated by the customer, script malfunction or version incompatibility with the current live version of WoW. Multiple free versions exsist which give a great idea about the functionality of our products with limited in game talent and ability support.

PRODUCT DESCRIPTIONS

WoW Doc attempts to be as accurate as possible. However, WoW Doc does not warrant that product descriptions or other content of any WoW Doc Service is accurate, complete, reliable, current, or error-free. If a product offered by WoW Doc itself is not as described and illustrated in our illustrational videos a refund is possible, under the terms that the script is malfunctioning or version is incompatible.

PRICING & SUBSCRIPTIONS

“3 months of updates” means the digital product is a one time purchase which comes with 3 months of updates to that specific purchase starting from the purchase date.
“continuous updates” means the digital product is a recurring purchase, which is billed quaterly (every 3 months) via PayPal or Stripe. With every renewal your updates are extended by 3 months.

Your subscription (AKA recurring purchases, AKA continuous updates) is cancable at any given moment by the customer or by WoW Doc. You are able to manage or cancel your subscription instantly via your personal page. You are also able to manage or cancel your subscription by mailing us directly via the contact page. The date and time that you send your email will be the timeslot that is taken into account for canceling your subscription and a refund of your renewal is possible if your request to cancel had been send prior to the renewal time.

We generally do not charge your credit card until after your order has entered the shipping process or, for digital products, until we make the digital product available to you.

APP PERMISSIONS

Currently WoW Doc has no affiliations with mobile apps.

SANCTIONS AND EXPORT POLICY

You may not use any WoW Doc Service if you are the subject of EU sanctions or of sanctions consistent with EU law imposed by the governments of the country where you are using WoW Doc Services. You must comply with all EU or other export and re-export restrictions that may apply to goods, software, technology, and services.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THE WOW DOC SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE WOW DOC SERVICES ARE PROVIDED BY WOW DOC ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. WOW DOC MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WOW DOC SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE WOW DOC SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THE WIW DIC SERVICES IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY LAW, WOW DOCDISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WOW DOC DOES NOT WARRANT THAT THE WOW DOC SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE WOW DOC SERVICES, WOW DOC’S SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM WOW DOC ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TO THE FULL EXTENT PERMISSIBLE BY LAW, WOW DOC WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY WOW DOC SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY WO DOC SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

DISPUTES

Any dispute or claim relating in any way to your use of any WoW Doc Service, or to any products or services sold or distributed by WoW Doc or through wowdoc.eu will be resolved by the paypal resolution center or stripe resolution center under which your digital purchases are insured. WoW Doc openly tries to resolves any dispute in a propper and legal mater. You can always open a dispute by contacting our support team if you wish to resolve it without the interference of payment provider.

We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.

APPLICABLE LAW

By using any WoW Doc Service, you agree to the “wet elektronische handel” (law electronic trade) and the laws of the Netherlands and european union, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and WoW Doc.


OUR EMAIL ADRESS

wowdocofficial@gmail.com



OUR ADDRESS

WoW Doc Addons.
KVK  69871450 
Bieslanderweg 48 D
Maastricht, 6114MZ Netherlands

ADDITIONAL WOW DOC SOFTWARE TERMS

The following terms (“Software Terms”) apply to any software (including any updates or upgrades to the software) and any related documentation we make available to you in connection withWoW Doc Services (the “WoW Doc Software”).

  1. Use of the WoW Doc Software. You may use WoW Doc Software solely for purposes of enabling you to use the WoW Doc Services as provided by WoW Doc, and as permitted by these Conditions of Use and any Service Terms. You may not incorporate any portion of the WoW Doc Software into other programs or compile any portion of it in combination with other programs, or otherwise copy (except to exercise rights granted in this section), modify, create derivative works of, distribute, assign any rights to, or license the WoW Doc Software in whole or in part. All software used in any WoW Doc Service is the property of WoW Doc or its software suppliers and is protected by European Union and international copyright laws.
  2. Use of Third Party Services. When you use the WoW Doc Software, you may also be using the services of one or more third parties. Your use of these third party services may be subject to the separate policies, terms of use, and fees of these third parties. We discourage the use of our software in conjuction with third party Services as this IS NOT ALLOWED by the terms of service of Blizzard entertainment.
  3. No Reverse Engineering. You may not reverse engineer, decompile or disassemble, tamper with, or bypass any security associated with the WoW Doc Software, whether in whole or in part.
  4. Updates. We may offer automatic or manual updates to the WoW Doc Software at any time and without notice to you.
  5. Conflicts. In the event of any conflict between these Conditions of Use and any other WoW Doc or third-party terms applicable to any portion of WoW Doc Software, such as open-source license terms, such other terms will control as to that portion of the WoW Doc Software and to the extent of the conflict.

HOW TO SERVE A SUBPOENA OR OTHER LEGAL PROCESS

WoW Doc will only receive registered letters for legal purposes.

WoW Doc Addons
KVK  69871450  
Bieslanderweg 48 D
Maastricht, 6114MZ Netherlands
Attn: Legal Department – Legal Process

Please note also that providing detailed and accurate information at the outset will facilitate efficient processing of your request. That information will include, for example, e-mail and/or credit card number used to make purchases for retail purchase information; the name, e-mail, and physical address of a seller for seller information; device serial number for WoW Doc devices; and IP address and complete time stamps.

NOTICE AND PROCEDURE FOR MAKING CLAIMS OF INTELLECTUAL PROPERTY INFRINGEMENT

If you believe that your intellectual property rights have been infringed, please submit your complaint using our online form. This form may be used to report all types of intellectual property claims including, but not limited to, copyright, trademark, and patent claims.

We respond quickly to the concerns of rights owners about any alleged infringement, and we terminate repeat infringers in appropriate circumstances.

WoW Doc Addons
KVK  69871450  
Bieslanderweg 48 D
Maastricht, 6114MZ Netherlands
Attn: Legal Department – Copyright 

Written claims concerning copyright infringement must include the following information:

  • A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest;
  • A description of the copyrighted work that you claim has been infringed upon;
  • A description of where the material that you claim is infringing is located on the site;
  • Your address, telephone number, and e-mail address;
  • A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
  • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.